MPI Academy, managed by MPI Healthcare Educations Private Limited, adheres to a strict and transparent cancellation and refund policy. All students are advised to read these terms carefully before admission.
Cancellation by Student & Refund Eligibility
Our policy is designed to be fair while accounting for the administrative and resource commitments made upon a student’s enrollment.
- Limited Grounds for Refund: A refund request will only be considered under the specific circumstance that the Institute fails to deliver the lectures or practical training as promised at the time of admission.
- Time Limit for Request: All refund requests must be submitted in writing within seven (7) days from the official date of admission.
- Timeline for Processing of Refund: In case of an eligible Refund, it will be processed within 15 days from date of Refund requested
- Burden of Proof: The student requesting the refund is responsible for providing clear and verifiable proof of the non-delivery of services by the Institute.
- Refund Amount: If a refund request is approved based on the above criteria, only 40% of the total amount paid by the student will be refunded. The remaining 60% is strictly non-refundable, as it covers registration, administrative, and initial processing costs.
Conditions Under Which NO Refund Will Be Issued
A refund will NOT be provided under any of the following circumstances:
- The refund request is submitted after 7 days from the date of admission.
- The student voluntarily decides to withdraw from the course for any personal reason (e.g., change of mind, personal commitments, medical issues, or dissatisfaction with the course).
- The student is found to be in violation of the Institute’s code of conduct or terms and conditions.
- The student is absent for more than three (3) consecutive days without prior written notification and approval from the Institute’s administration.
Cancellation by MPI Academy
In the unlikely event that MPI Academy has to cancel a course or a specific batch due to unforeseen circumstances and only if no lecture is conducted, students enrolled in that batch will be entitled to a 100% full refund of the fees paid.
How to Request a Refund
Eligible students must submit a formal written refund request along with supporting proof to the Centre Manager or via email to [email protected] within the 7-day timeframe. The management will review the request and communicate its decision within a reasonable period.